Terms of Service

Divergent Dental Resources, LLC’s products and services are provided by Divergent Dental Resources, LLC. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Products”). Please read them carefully and contact us with any questions. By registering for or using our Products, you agree to be bound by these Terms and our Privacy Policy.

1. Products & Services

Divergent Dental Resources, LLC offers KPI and metrics-based dashboards, scheduled reports, and patient engagement tools for dental practices, helping practices analyze and grow. Descriptions of what is included with each tier are available on our pricing page.

2. Payment Terms

Products are provided on a month-to-month or annual basis depending on the plan selected. Each plan has an associated fee, payable in full via credit or debit card at the beginning of the billing cycle. Payments are set up as a recurring, automated charge through our payment processor and will be charged automatically unless you give written notice of cancellation (see Section 5).

3. Guarantee of Service

If you are not satisfied within the first 14 days of your original term, we will credit a full refund of the monthly fee to your method of payment. After the first 14 days, payments are non-refundable.

4. Timeline of Service

After your initial payment is processed, the software associated with the services is provisioned promptly. Your billing cycle commences upon delivery of your first report.

5. Termination

Divergent Dental Resources, LLC reserves the right to terminate service at any time, with or without cause. To terminate, send written notice by email to contact@divergentdental.com. No refund will be issued if a termination request is submitted more than 14 days after the original billing-cycle date.

6. Duration of Agreement

Your subscription automatically renews at the beginning of each billing cycle unless terminated by either party.

7. Disclaimers

The Products and all included content are provided on an “as is” basis without warranty of any kind, whether express or implied.

8. Indemnity

You agree to indemnify and hold harmless Divergent Dental Resources, LLC and its officers, directors, employees, and agents from and against any claims, suits, proceedings, disputes, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal and accounting fees) in any way related to (a) your access to or use of our Products, or (b) your breach of these Terms.

9. Limitation of Liability

To the maximum extent permitted by law, Divergent Dental Resources, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to, use of, or inability to access or use the Products; or (b) unauthorized access, use, or alteration of your transmissions or content.

10. Arbitration

For any dispute with Divergent Dental Resources, LLC, you agree to first contact us and attempt to resolve it informally. If we cannot resolve it informally, we each agree to resolve any claim or dispute (excluding claims for injunctive or equitable relief) by binding arbitration through the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes. Unless otherwise agreed, arbitration will be conducted in Denton County, Texas. All claims must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You and Divergent Dental Resources, LLC each waive the right to a trial by jury or to participate in a class action.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, without respect to conflict-of-laws principles. We each agree to submit to the personal jurisdiction of the state and federal courts located in Texas for any actions not subject to Section 10 (Arbitration). Our Products are controlled and operated from the United States, and we make no representation that they are appropriate or available for use in other locations.

12. Contact Information

For questions about these Terms of Service, please contact:

Divergent Dental Resources, LLC
Email: contact@divergentdental.com
Phone: 888-755-5728