Privacy Policy

At Divergent Dental Resources, LLC (“Divergent Dental,” “we,” “us,” or “our”), we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website, use our services, or interact with us.

1. Information We Collect

Personal information you voluntarily provide — such as your name, email address, phone number, and practice name — when you contact us, request a demo, or sign up for our services.

Practice data. When you use our reporting services, we process data from your dental practice management software to generate dashboards, reports, and analytics. This may include appointment, treatment, and practice-performance data.

Technical information collected automatically when you visit this website, such as approximate location, browser type, device, referring pages, and pages visited. On this marketing website we use privacy-friendly, cookieless analytics (see Section 8).

2. How We Use Your Information

• Provide, maintain, and improve our reporting services
• Respond to your inquiries and communicate with you about our services
• Generate customized reports and analytics for your dental practice
• Provide customer support and technical assistance
• Send important updates about our services
• Comply with legal obligations and protect our rights
• Understand aggregate website usage so we can improve the site

3. Data Security and Protection

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security audits and monitoring
• Reputable cloud infrastructure with physical access controls
• Employee training on data-protection best practices

4. HIPAA Compliance

For healthcare providers subject to HIPAA, Divergent Dental Resources, LLC will enter into a Business Associate Agreement (BAA) to ensure proper handling of protected health information (PHI). We maintain administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA requirements.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We share information only:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of others
• With trusted service providers who help operate our business, under confidentiality obligations
• In connection with a business transfer or merger, with notice to affected users

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Practice data is retained according to the terms of your service agreement.

7. Your Rights and Choices

• Access and review the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt out of non-essential communications
• Export your practice data upon request

8. Cookies and Analytics

This marketing website uses Plausible Analytics, a privacy-friendly, self-hosted analytics tool. Plausible does not use cookies and does not collect or store any personal or cross-site tracking data — it measures aggregate traffic only. Because no non-essential cookies are set, no cookie consent is required to browse this site. If we add advertising or marketing technologies in the future, we will update this policy and provide appropriate consent controls at that time.

9. Third-Party Links

This website may link to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

10. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect their personal information. If we learn we have done so, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy here and revise the “Last updated” date above.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes will be resolved as described in our Terms of Service.

13. Contact Us

Questions or requests about this policy or our data practices?

Divergent Dental Resources, LLC
Email: contact@divergentdental.com
Phone: 888-755-5728