by kevinrossen | May 17, 2013 | Patients
If you’ve been in practice for any length of time you’ve probably had patients complain. Sometimes they’re minor complaints, but other times you’ll have a patient calling up your office to yell and cuss at anyone on the other line. I’ve...
by kevinrossen | May 16, 2013 | Practice Management
One of the most frustrating things in life is when you feel like you’re not making any progress. You might feel busy. You might feel like time is moving by at a slow trickle. The source of frustration might be that you haven’t fully defined what your goals...
by kevinrossen | May 15, 2013 | Practice Management
Many dentists would like to have their practices perform better, but don’t really know where to get started. The likelihood is that your training was strong in the clinical arena, but you may not have had much business leadership training. One of the key things...
